At confidenceonenew.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer refunds and returns:
Return Period: You can return your item within 30 days of receiving it. The item must be in its original condition, unused, with all original tags and packaging. Return Process: Please contact Customer Service to obtain a Return Merchandise Authorization (RMA) number and follow the instructions to ship the item back. Return shipping costs are the customer’s responsibility unless the item is defective. Refund Processing: We will process a refund within 7 business days of receiving the returned item and confirming that it is eligible for return. Refunds will be refunded to the original payment method. Items Not Accepted for Return: We do not accept returns on intimate apparel, sale items, and personalized items. Exchange Service: If you would like to exchange the item, please indicate this in your return request and we will arrange an exchange for you after receiving the return item.
